GENERAL FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Where are you located?

We are a small family owned business located in rural Scott City, Kansas. All of our products ship from our local warehouse.

What shipping carriers do you use?

USPS, FedEx, UPS

Where are your products manufactured?

Our Alpaca Dryer Balls are hand felted in the USA and PureMagtrix Laundry Detergent Sachets are manufactured in China with the goal of finding an economical way to manufacture them in the USA. We are very selective with the manufacture that we work with. We use an independent lab located in the USA to preform chemical analysis to ensure the magnesium is pure.

Do you work with influencers?

Yes!  We love to work with influencers. Please Contact Us for details. 

 

ORDER QUESTIONS

I did NOT receive my confirmation email.  HELP!

From time to time, our emails will go to your email's spam or junk folder.  If you still don't see it, reach out to us and we can verify your email address and we will update it for you.

When will my order ship?

Most orders will ship out within 2-5 days of placing your order. At this time, we only ship Standard Service. Once shipped, orders are generally received within 7 business days but are out of our control once shipped. We do not ship on Saturdays, Sundays, or holidays.

Where is my order?

Please check your email for shipping updates from us and contact the shipping carrier if you have questions about its delivery. Please feel free to reach out to us at hello@milantrix.com if you need additional assistance.  

Clean, Fresh, and Nontoxic!

Welcome to your hub for everything PureMagtrix! Dive into the details and discover how this revolutionary laundry sachet will transform your laundry experience.

PureMagtrix replaces ordinary laundry detergents leaving your laundry clean, fresh, residue-free with ZERO toxic chemicals and ZERO fragrance, wash after wash, for only pennies per load lasting most households an entire year!

Each sachet is 

  • packed full of 99.9% PURE magnesium 
  • reusable washing 300+ loads of laundry
  • packs a punch to dirty laundry
  • simple to use
  • mess free
  • ideal for sensitive skin
  • eco-friendly

PureMagrix not only cleans your laundry but also helps maintain a clean washing machine, preventing moldy residue buildup.

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Revive Your PureMagtrix

Oxidation naturally occurs on the surface of magnesium. To maintain peak performance, revive your sachet MONTHLY.

Follow these simple steps:

  1. Submerge the sachet in distilled white vinegar for 4-5 minutes.
  2. Thoroughly rinse the sachet with water.
  3. Allow it to air dry.

Don't worry if you notice a reaction during the vinegar soak, as it may increase in temperature and produce hydrogen bubbles or gas. This is normal.

It can even be an enjoyable experiment to share with your kids!

To minimize oxidation, remember to lay the sachet out to air dry after completing your laundry.

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Transform Your Laundry Routine

PureMagtrix Laundry Sachet

PureMagtrix replaces ordinary laundry detergents leaving your laundry clean, fresh, residue-free with ZERO toxic chemicals and ZERO fragrance, wash after wash, for only pennies per load lasting most households an entire year!

Each sachet is 

  • packed full of 99.9% PURE magnesium 
  • reusable washing 300+ loads of laundry
  • packs a punch to dirty laundry
  • simple to use
  • mess free
  • ideal for sensitive skin
  • eco-friendly

PureMagrix not only cleans your laundry but also helps maintain a clean washing machine, preventing moldy residue buildup.

Do This BEFORE Using PureMagrrix

Clean Washing Machine

It is essential to eliminate any residue buildup in your washing machine.

Here's a simple process to follow before washing your first load of laundry with PureMagtrix:

  1. Place only the PureMagtrix sachet in the washing machine.
  2. Run the longest cycle using hot water.
  3. If residue buildup persists, repeat the process and add 1/2 to 1 cup of baking soda to the drum.

Do This Monthly

Revive Your PureMagtrix

Oxidation naturally occurs on the surface of magnesium. To maintain peak performance, revive your sachet MONTHLY.

Follow these simple steps:

  1. Submerge the sachet in distilled white vinegar for 4-5 minutes.
  2. Thoroughly rinse the sachet with water.
  3. Allow it to air dry.

Don't worry if you notice a reaction during the vinegar soak, as it may increase in temperature and produce hydrogen bubbles or gas. This is normal.

It can even be an enjoyable experiment to share with your kids!

To minimize oxidation, remember to lay the sachet out to air dry after completing your laundry.

Time For A New Sachet

Replace & Repurpose

When the weight of the sachet falls below 80 grams, it's time for a replacement. Don't discard your used sachet; there are several eco-friendly options to consider:

  • Enhanced Cleaning: You can use the used laundry sachet alongside a new one to boost cleaning power.
  • Relaxing Soak: Drop the used sachet into a warm bath for a soothing soak.
  • Garden Nutrient: Alternatively, the remaining magnesium from the used sachet can be added to your garden soil or potted plants that love magnesium.
  • Treat Stains

    Pre-treat with Milantrix nontoxic Stain Stick or a natural stain remover.

  • Wash

    Toss PureMagtrix Laundry Sachet into the washing machine, add laundry, and press start. Skip the rinse cycle to save time and energy. There is NO soap to rinse! Lay your sachet out to air dry.

  • Dry

    Dry load using Milantrix Wool Dryer Balls. Use essential oils or linen spray to add your favorite scent.

PureMagtrix Laundry Sachet FAQ

How does PureMagtrix work?

When PureMagtrix is tossed into the washing machine, the synergy between the water and the magnesium creates an ionized alkaline water solution that becomes a powerful dirt, grime, and odor remover.

Conventional laundry detergents often rely on harsh and potentially harmful chemicals to achieve cleanliness, leaving behind residues that can expose us to unnecessary toxins. In contrast, PureMagtrix offers a more eco-friendly and safer approach to achieving clean, toxin-free laundry.

What's inside the PureMagtrix laundry sachet?

It contains nothing but 99.9% pure magnesium. To guarantee quality, we subject each batch of magnesium to rigorous testing by an independent third-party laboratory.

How long does each PureMagtrix sachet last?

Each sachet is reusable for a minimum of 300 washes, and frequently exceeds this threshold, often providing most households with a year's worth of laundry washing. We take pride in our commitment to under-promising and over-delivering!

How do I know when it's time to replace my PureMagtrix Sachet?

The ideal time to replace your PureMagtrix Sachet is when its weight falls below 80 grams (2.8 ounces). Just use a kitchen scale to weigh your sachet.

What do I do with the remaining magnesium in the sachet?

Don't throw away your used PureMagtrix Sachet! You have options:

  • You can use the used sachet alongside a new one for enhanced cleaning power.
  • Toss it in a warm bath for a skin-softening soak.
  • Plant the remaining magnesium in your garden or potted plants to enrich the soil.

Will PureMagtrix remove stains?

PureMagtrix works wonders in getting rid of your everyday dirt, grime, and odors. While it can help with simple stains, it's not a dedicated stain remover. For those stubborn stains, we recommend using an eco-friendly, chemical-free stain remover. We suggest our handmade stain stick!

Will PureMagtrix whiten clothes?

No, PureMagtrix does not include harsh chemicals for brightening effects. For a natural brightening effect, we recommend using a substance like sodium percarbonate.

Optical brighteners are chemicals often added to laundry detergents and various products to enhance the appearance of fabrics, making them look brighter and whiter. They function by absorbing ultraviolet light and then emitting it as visible blue light, which conceals the yellowish or dull appearance of fabrics, creating the perception of cleaner and brighter clothing.

What does your laundry smell like with PureMagtrix?

PureMagtrix doesn't add any fragrance, so your laundry will have a natural, clean, and fresh scent. This makes it a great choice for people who want to avoid harsh chemicals, for babies, individuals with skin sensitivities or allergies, and those who are sensitive to strong scents.

What if I want my laundry to have a scent?

No problem, you have options!

When using PureMagtrix, you can add your preferred scent in these ways:

  • Apply a few drops of your favorite essential oil or blend to dryer balls.
  • Lightly mist your laundry with linen spray.

Will PureMagtrix damage my clothing?

Not at all! PureMagtrix contains no harsh chemicals. In fact, it might even extend the life of your garments and won't leave any residue behind. When you start using PureMagtrix, it can even help get rid of residue from regular detergents, making your fabric feel just like new. Remember to follow the care instructions on your clothing labels.

I wash large loads of laundry. Will PureMagtrix be effective?

If you frequently deal with larger loads, you can enhance PureMagtrix's cleaning power by using 2 PureMagtrix Sachets. Much like traditional powder and liquid detergents, larger loads demand more detergent.

For small to average-sized laundry loads, a single PureMagtrix Sachet is will do the job!

Does PureMagtrix work in hot and cold water?

Yep!

Is PureMagtrix safe for delicate fabrics?

Absolutely, PureMagtrix is suitable for hand-washing delicate fabrics and is much gentler on the fabric compared to conventional laundry detergents loaded with harsh chemicals.

Is the magnesium in the sachet a fire hazard?

No, magnesium does not ignite below 600 degrees Celsius.

Is it ok if PureMagtrix ends up in the dryer?

While it won't diminish its effectiveness, we advise against placing your sachet in the dryer. Repeated exposure to the dryer can weaken the fabric and potentially result in a hole.

Why isn't the sachet cleaning my laundry as effectively as before?

The cleaning power of PureMagtrix can decrease over time due to the oxidation of the magnesium granules on the surface. To prevent this, we recommend revitalizing your sachet monthly.

Directions To Revive Your Sachet:

Submerge sachet in distilled white vinegar for 4-5 minutes, thoroughly rinse with water, and air dry.

Don't panic, there will be a reaction that increases the temperature of the vinegar and hydrogen bubbles/gas will be created.

It's kind of fun doing this with your kids.

Can PureMagrix be left in the washing machine?

We advise against leaving your sachet in the washing machine when not in use.

Prolonged exposure to moisture can hinder the drying of magnesium, leading to increased surface oxidation, which can reduce the sachet's effectiveness and lifespan.

I accidentally left my sachet in the washing machine. Did I ruin it?

Nope! However, we recommend a simple "reviving" process when this happens. his ensures any potential oxidation is removed and helps your sachet maintain its optimal performance.

Is it necessary for Puremagtrix to dry out between each laundry load?

No, you can use Puremagtrix for consecutive loads of laundry.

When your done doing laundry, simply lay the sachet out to air dry.

Is it possible to use detergent alongside Puremagtrix?

Using detergent is not a necessary, but it is an option.

If you decide to use detergent, we recommend opting for a non-toxic detergent and using approximately half or less than your usual amount.

Please refrain from using chlorine-based detergents with Puremagtrix, as they are not compatible.

Is it possible to use PureMagtrix at a laundromat?

Yes, you can use Puremagtrix at a laundromat. However, we recommend ensuring that the washing machine you use is clean and free from moldy buildup.

If you use a machine with moldy residue, it can mix with your laundry and cause unpleasant odors. PureMagtrix has the capability to break down this moldy residue, releasing it into your laundry. Therefore, it's important to make sure the washing machine is mold-free before using Puremagtrix for your laundry.